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Overview

Founded in 1975, the client is a reputed, technology driven motorcycle insurance provider based in Rushden, Northamptonshire, United Kingdom.

Client seeks a highly efficient accounting outsource provider for early growth, prioritizing customer-facing initiatives.

We provided the client with outsourced services, delivering efficient processing of high-volume transactions and reduced turn-around times through our dynamic workforce and strong leadership.

The Story of the Customer

Founded in 1975, our client holds the top position as the premier motorcycle insurance provider in the UK, renowned for their technical expertise and dedication to delivering an exceptional customer experience to riders nationwide.

Catering to a diverse range of motorcycle enthusiasts, from sports bike enthusiasts to scooter riders, motocross enthusiasts to monkey bike lovers, the client is popular for profoundly understanding the biker’s community needs and desires regarding insurance coverage.

Danica Accounting

The Client sought an adept accounting outsource provider for AR/AP management, cashbook reconciliation, daily reports, and policy settlement reconciliation, including Business charge card reconciliation, and Claims invoicing.

We delivered the client comprehensive financial solutions, ensuring seamless and accurate accounting processes.

The Challenge

  • The client requires a proficient and efficient accounting outsource provider to handle AR/AP management.
  • The client seeked our expertise in Cash Book Reconciliation, Daily Report processes, Reconciliation of policies settlement summary where we meticulously review and reconcile all financial transactions recorded in the cash book with the bank statement.
  • Likewise they were also interested in services like Business charge card reconciliation, reliable Claims invoicing services and Claims reconciliation.

The Solution

As a solution to the customer's challenges, we provided the following services:

  • High-volume transaction processing with efficient turnaround times.
  • Bi-monthly Payment Runs and weekly AR processing for seamless financial management.
  • Daily Cash Book Reconciliation to ensure real-time insights into financial health.
  • Daily departmental reports sent to management for effective decision-making.
  • First working day reconciliation of all settled policies for timely processing.
  • Properly recorded and authorized credit card transactions in accounting software.
  • Recording and payment of previous month's claim invoices to streamline operations.

Result

  • Significant reduction in turn-around times has been achieved.
  • We have successfully maintained service standards with optimal accuracy.
  • Our services have enabled clients to be more flexible during peak processing times.
  • By allocating more time for customer-centric activities, we have enhanced the overall client experience.
  • As a result, our clients have witnessed an impressive improvement in process timeliness and efficiency.

Enhance Customer Service with Global Accounting Corp

Efficiently managing finance, accounting, and billing processes is a significant challenge for industries worldwide. From intricate bookkeeping to complex accounts payable, tax preparation, and payroll services, handling financial data demands considerable time and effort, impacting businesses of all sizes.

At GAC, our dedicated team of finance and accounting experts delivers comprehensive support, streamlining financial workflows, reducing operational costs, and ensuring compliance with global accounting standards.

Contact GAC today and embark on a journey towards financial excellence and unparalleled business success together.

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