Global Accounting Corp: Improved AR and AP Process for a U.S. Industrial Piping Distributor, Achieving Faster Turnaround and Scalable Finance Operations

Challenges faced by the Client

The client needed support to:

• Process over 400 invoices daily across multiple systems
• Post 500 or more customer payments with accurate remittance matching
• Manage daily AR follow-ups and resolve short payment issues
• Address frequent tax disputes affecting account balances
• Coordinate vendor communication and compliance tasks

Manual processing and rising volumes made it difficult to maintain efficiency and transparency.

Solution

We provided a dedicated offshore finance team to handle:

• Invoice validation and categorization with 98 percent accuracy
• Timely payment posting and account reconciliation
• Daily AR follow-ups and issue escalation
• Resolution of 25 to 30 sales tax discrepancies per day
• Full-cycle vendor management and monthly reconciliations

All tasks were executed within the client's existing systems to ensure seamless integration.

Results Delivered

• Our accounting and finance assistance has achieved quantifiable enhancements in all areas of the client's operations.
• We facilitated enhanced task ownership and workflow effectiveness by assigning specific tasks to particular team members, translating to measurable productivity gains.
• A virtual round-the-clock working pattern was established to ensure constant processing loops, drastically minimizing turnaround times for day-to-day accounting operations and significantly curbing backlog during peak seasons.
• Regular internal communication reduced the margin of error and increased problem-solving speed. An organized supervision structure was also established to track quality, assess compliance, and preserve process integrity.
• Timely reporting and data-sharing procedures allowed the client to make faster, better-quality financial decisions, resulting in enhanced visibility, improved cash flow control, and enhanced general profitability.

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